Customer Service Supervisor Cover Letter Example
If you are interested in being a Customer Services Supervisor then you will have a good solid working history in Customer Services. You will have a good working knowledge of dealing with customers have a good length of work history behind you to be able to perform as a Supervisor, dealing with other colleagues and employees and supervising their performance when dealing with customers.
You could have experience dealing with customers on the telephone or face to face but you will need to be a confident communicator to do this role and to be able to supervise and lead others.
If you have found the perfect job and want to apply for it, please see the below covering letter which you can use as a guide.
Related: Customer Services Assistant Cover Letter
Customer Service Supervisor Cover Letter Example
222 Every Road, Any Town, AA1 1BB
Mrs Jane Smith
Application for the role of Customer Service Supervisor
I would like to apply for the role of Customer Service Supervisor which I have seen advertised in (which publication and when).
I have been working in a customer services role for over three years now and I thoroughly enjoy working with customers. I have undergone some customer services training and also done parts of an NVQ qualification up to Level 3 and I am interested in continuing with my learning and development.
Recently I have had more opportunities to supervise new staff coming into the business and I have enjoyed teaching them what I know and leading them to be successful customer services advisers. I now feel that I am ready for a fresh challenge and would like to do this role that you are advertising.
I am a confident communicator, I am very organised and thorough in my work and I enjoy working and talking to others. I feel able to problem solve and always keep calm and patient with my customers.
Please find enclosed my CV, if you have any questions relating to my skills and experience, please do not hesitate to contact me.
Thank you for taking the time to read my letter and CV, I look forward to hearing from you.
Customer Service Manager
A powerful customer service manager cover letter will get your resume the attention it deserves.
Adapt this sample cover letter to develop your own winning letter that clearly articulates why you are the right person for the customer service manager job.
Demonstrate your understanding of the job opportunity by customizing your cover letter to highlight the desired skills and competencies the employer is looking for.
Customer Service Manager Cover Letter
Your Contact details (phone and email)
Mr James Wright
Human Resources Director
20 South Parkway
Long Island, NY 11551
Dear Mr Wright
Your recent job posting for a Customer Service Manager has captured my serious interest. I am confident that my X years experience as a results-driven customer service specialist provides me with the capabilities to successfully fulfill your position. I have enclosed a resume that clearly outlines my professional history.
Some key points that you may find relevant to this opportunity include:
- Proven ability to efficiently manage a large customer base and a high volume of new implementations every month
- Experienced in designing the overall customer service strategy to integrate effectively with organizational objectives
- Proven track record in engaging and motivating a high performance service team of X employees
- Strong operational skills that drive organizational efficiencies and result in improved customer retention and renewal rates
- Recognized ability to develop and drive a culture of innovation, change and growth to optimize customer experience
- Demonstrated excellence in analytical thinking and problem-solving to improve processes and provide a durable competitive advantage
- Outstanding communication skills, the capacity to negotiate and influence positive outcomes and the sensitivity to work cross-functionally with individuals at all levels
I feel confident that a personal meeting would demonstrate the contribution that I can make to your organization. I look forward to hearing from you to schedule an interview at your convenience.
Thank you for your consideration.
This customer service manager sample resume can be effectively personalized for your job application.
The detailed customer service manager job description assists you in highlighting the necessary skills and experience for the job.
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